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Your Family & Friends delivery

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If you give us your mobile number when you order then DPD will send you a text on the morning of your delivery to give you an estimated delivery time. If you cannot be there to receive it you will need to contact them to arrange an alternative time. It is you responsibility to ensure that there is someone at home to accept the delivery.

When your delivery arrives you will need to check that you have the correct number of boxes before you sign for it. If your delivery has been sent in more than one box then each box will be numbered. 

You can then open the box(es) and lay everything out in readiness for checking.

Take the order summary you used to create your order and carefully check that you have everything you ordered. DO NOT START PACKING ORDERS UP BEFORE CHECKING THE DELIVERY. If you do find any errors/damages then you will need to contact us with full details. In the case of damages we request that you take a picture of the damaged item and email it to vanessa@choc3.co.uk so that we can show it to our courier.

Once you have checked you have everything you need you can start to prepare each individual order. As everything should have been prepaid all you will need to do is hand the customer their chocolates.

What to do after you receive your GDC pack

When your pack arrives you need to hand out the brochures as quickly as possible and invite the people you give them to let you have their order and payment. If you run out of immmediate friends to give a brochure to then why not consider offering them to colleagues at work or people you meet at [...]

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How much can you earn with Chocoholics as a Gold Discount Customer?

Every time you place an online order of at least £175.00 on our website we will deduct 15% discount and you will also get free delivery saving £4.50.As an example, if your order is for £200.00 you will pay us £170.00In order to help you maximise the cash you can earn from selling our chocolates [...]

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Summarising and ordering using an A3 order form

How to summarise the order on an A3 order sheet:a) On one side of the sheet is a list of all our products and there are columns headed Code and Order. As you pick up each individual order find the product codes on the A3 sheet and write the number required on the order column.b) QUICK TIP, if the [...]

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Ordering Online is now quicker and easier.

Going online should be a much more convenient way to order and this season we have introduced a much quicker and more efficient system for you. As soon as you place your order for the GDC pack we will upgrade your online account so that you automatically get 15% discount and free delivery with any online [...]

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Summarising your order with the Excel Spreadsheet

If you have Excel on your computer or tablet then you might like to consider summarising your orders using the spreadsheet we send you. Open the file we sent you and save the blank spreadsheet with the name 'Blank Order Fom' somewhere on your computer.When you open the spreadsheet you will see a blank form [...]

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Your delivery

When your delivery arrives you will need to first of all check that the package is undamaged and then sign for it. You can then open the box(es) and lay everything out in readiness for checking. Take the order summary you used when calling us and carefully check that you have everything you ordered. DO NOT START PACKING ORDERS UP [...]

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